Return & Refund Policy

At Human Performance Health, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

You may request a return if:

  • The product is unopened, unused, and in its original packaging.
  • The request is made within 7 days of receiving the order.
  • The product was purchased directly from our official website.

2. Non-Returnable Items

We do not accept returns for:

  • Opened or used products
  • Products damaged due to mishandling after delivery
  • Free samples or promotional items
  • Products purchased from third-party platforms or distributors

3. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at [Your Email] or call us at [Your Phone Number] with your order number and reason for return.
  2. Our team will verify the request and provide you with the return shipping instructions.
  3. Ship the product back to us at your expense in the original condition and packaging.

Once we receive and inspect the product, we will notify you regarding the approval or rejection of your return.

4. Refunds

If your return is approved:

  • A refund will be processed to your original method of payment within 5–7 business days.
  • Shipping charges are non-refundable.
  • If the payment was made via UPI, net banking, or card, refund processing time may vary depending on your bank.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos or videos for verification. We will arrange for a replacement or full refund, as applicable.

6. Cancellation Policy

Orders can be cancelled before dispatch. Once the order has been shipped, it cannot be cancelled. Please contact us as soon as possible if you need to cancel an order.

7. Contact Us

For any return, refund, or cancellation-related queries, feel free to reach out to us:

Human Performance Health
📧 Email: hello@humanperformance.in
📞 Phone: +91-8700682764
🌐 Website: www.humanperformance.in

Scroll to Top